查询号码组详情V2
更新时间:2025-03-18
URL
https://aiob-open.baidu.com/api/v3/console/apitask/member/detail2
HTTP Method
POST
请求参数
Header
参数名称 | 是否必须 | 说明 | 示例 |
---|---|---|---|
Content-Type | 是 | application/json | application/json |
Authorization | 是 | 参考「生成认证Token」文档 | cc-api-auth-v1/5b050c050f5a4e74b8c20bf512e39c1d/2021-04-13T08:05:43Z/1800000/host;x-bce-date/746ed9ad706c379f31bafc292e3c720797e39bb7f08ce5f641d657e14e42dd33 |
Body
名称 | 类型 | 是否必须 | 说明 | 示例 |
---|---|---|---|---|
taskMemberId | long | 是 | 百度侧号码组id,需统一taskMemberId | 732530014224641 |
响应参数
名称 | 类型 | 备注 |
---|---|---|
code | int | http响应码,比如200 |
msg | string | 响应信息,成功为success,失败时为具体原因 |
data | obj | 成功时为号码组中每通电话的详情数据 |
data数据
参数名称 | 类型 | 是否必须 | 说明 | 示例 |
---|---|---|---|---|
sessionId | string | 是 | 通话唯一标识 | "201bd45e-a375-47e1-bcee-e5bcd3c6b523" |
tenantId | long | 是 | 租户唯一标识 | 10363 |
taskId | string | 是 | 任务标识 实时任务返回租户id | "732721695686912" |
taskName | string | 是 | 任务名称 实时任务返回 "实时任务" | "任务名称" |
robotId | string | 是 | 机器人ID | "2765019f-bef5-4f67-a3ac-1bd48db42e10" |
robotName | string | 是 | 外呼机器人名称 | "机器人名称1" |
memberId | long | 是 | 号码组唯一标识,导入名单后,返回的名单号码组对应标识 | 732722324373760 |
mobile | string | 是 | 被叫号码 | "16XX8937468" |
callTimes | int | 是 | 拨打次数 | 1 |
callerNum | string | 是 | 主叫号码 | "07567171348" |
endType | int | 是 | 接通状态,1-已接通 0-未接通 | 1 |
callType | int | 是 | 呼叫类型,0-首次呼叫;1-重试;2-预约呼叫;3-实时呼叫 | 1 |
endTypeReason | string | 是 | 未接通原因,详见 endTypeReason 列表 | "notexist" |
contactUUID | string | 是 | 生成通话录音唯一标识,可通过该标识,获取录音 | "c1ff838e-c2a4-11eb-a785-fa27000306ed" |
fileId | long | 是 | 文件id,名单导入任务时生成的文件ID | 732722299388160 |
collectInfo | obj | 是 | 信息收集内容 | {"hungupnode": "拒绝_首次施压"} |
record | array | 是 | 会话还原记录 | |
durationTimeLen | int | 是 | 拨号总时长,单位为秒 | 64 |
ringingTimeLen | int | 是 | 振铃时长,单位为秒 | 10 |
talkingTimeLen | int | 是 | 对话时长,单位为秒 | 5 |
startTime | long | 是 | 呼叫开始时间-Unix时间戳(单位:毫秒) | "1635909010000" |
ringStartTime | long | 是 | 振铃开始时间-Unix时间戳(单位:毫秒) | "1635909010000" |
talkingStartTime | long | 是 | 通话开始时间-Unix时间戳(单位:毫秒),未接通显示'-',已接通会有值 | "1635909010000" |
endTime | long | 是 | 呼叫结束时间-Unix时间戳(单位:毫秒) | "1635909010000" |
intent | string | 是 | 意向,在外呼机器人-流程节点-信息收集,配置key为「意向」,对应的value值 | "未分类" |
action | array | 是 | 动作,HUNGUP:挂机 | ["HANGUP"] |
isRobotHangup | boolean | 是 | 是否机器人主动挂机 | true |
dialogVar | obj | 是 | 变量,导入名单的变量 | {"变量1": "已接通"} |
smsVar | obj | 是 | 短信变量 | {"website":"深度啊感动"} |
extJson | String | 否 | 来自导入信息 | 来自导入信息 |
transResult | int | 否 | 转接结果 | 字段为空或值为0未发起,1成功,-1失败 |
sipCode | String | 否 | 接通状态 | 如200、480、407等 |
sipInfo | String | 否 | 接通描述 | 如No user responding等 |
tagExtractInfo | Map | 否 | 标签抽取结果机器人开启标签抽取,且对话能抽取到标签时返回 | {"是否有意愿": "是"} |
record数据
名称 | 类型 | 备注 |
---|---|---|
role | string | 角色,现有机器人侧(speech)和客户侧(voice) |
timestamp | long | 时间戳,微秒 |
contextText | string | 回复文本 (speech角色下取此字段则为机器人回复文本),(voice角色下取此字段则为客户侧回复文本) |
audioId | string | 录音ID |
intent | string | 意图 |
start | string | 片段开始时间(基于对话开始的相对时间) |
stop | string | 片段结束时间(基于对话开始的相对时间) |
timeLen | long | 片段时长,毫秒 |
interrupted | boolean | 打断标识,未打断 |
interruptedTime | string | 打断时间 (基于对话开始的相对时间) |
silent | boolean | 静默标识 |
请求示例
Javascript
1 {
2 "taskMemberId":732530014224641 // 百度侧号码组id
3 }
返回示例
Javascript
1 {
2
3 "code": 200,
4 "msg": "success",
5 "data": [
6 {
7 "tenantId": 10215,
8 "memberId": 4190630832340992,
9 "sessionId": "10215_6f8146adfa504d3c94757bdfda529b18",
10 "collectInfo": {},
11 "record": [
12 {
13 "role": "speech",
14 "timestamp": 1734320937162,
15 "content": null,
16 "contextText": "您好,我是梅赛德斯-奔驰客户服务中心的客服。请问您是吗?",
17 "sn": "603b96b2-84b6-4ce4-b564-3f65a4948869",
18 "intent": null,
19 "start": "00:00.043",
20 "stop": "00:05.889",
21 "timeLen": 5846,
22 "interrupted": false,
23 "interruptedTime": null,
24 "silent": false,
25 "nodeInfo": null
26 },
27 {
28 "role": "voice",
29 "timestamp": 1734320945841,
30 "content": "你好。",
31 "contextText": "你好。",
32 "sn": "ad59ab5ebb6011ef_2_1",
33 "intent": null,
34 "start": "00:05.557",
35 "stop": "00:07.997",
36 "timeLen": 2440,
37 "interrupted": false,
38 "interruptedTime": null,
39 "silent": false,
40 "nodeInfo": null
41 },
42 {
43 "role": "speech",
44 "timestamp": 1734320946585,
45 "content": "你好。",
46 "contextText": "嗯,您好,我是奔驰客服,想确认下您是车主本人吗?",
47 "sn": "ad59ab5ebb6011ef_2_1",
48 "intent": null,
49 "start": "00:09.466",
50 "stop": "00:14.883",
51 "timeLen": 5417,
52 "interrupted": false,
53 "interruptedTime": null,
54 "silent": false,
55 "nodeInfo": null
56 },
57 {
58 "role": "voice",
59 "timestamp": 1734320947107,
60 "content": "喂。",
61 "contextText": "喂。",
62 "sn": "ad59ab5ebb6011ef_4_1",
63 "intent": null,
64 "start": "00:07.857",
65 "stop": "00:09.257",
66 "timeLen": 1400,
67 "interrupted": true,
68 "interruptedTime": null,
69 "silent": false,
70 "nodeInfo": null
71 },
72 {
73 "role": "voice",
74 "timestamp": 1734320954559,
75 "content": "哎,你好,我是。",
76 "contextText": "哎,你好,我是。",
77 "sn": "ad59ab5ebb6011ef_6_1",
78 "intent": null,
79 "start": "00:14.177",
80 "stop": "00:16.717",
81 "timeLen": 2540,
82 "interrupted": false,
83 "interruptedTime": null,
84 "silent": false,
85 "nodeInfo": null
86 },
87 {
88 "role": "speech",
89 "timestamp": 1734320955299,
90 "content": "哎,你好,我是。",
91 "contextText": "好的,您好,感谢接听。我们想做个简短调研,了解下您购车后的服务体验,可以吗?",
92 "sn": "ad59ab5ebb6011ef_6_1",
93 "intent": null,
94 "start": "00:18.180",
95 "stop": "00:26.563",
96 "timeLen": 8383,
97 "interrupted": false,
98 "interruptedTime": null,
99 "silent": false,
100 "nodeInfo": null
101 },
102 {
103 "role": "voice",
104 "timestamp": 1734320967176,
105 "content": "嗯,你找人工服务吧,行吧?",
106 "contextText": "嗯,你找人工服务吧,行吧?",
107 "sn": "ad59ab5ebb6011ef_8_1",
108 "intent": null,
109 "start": "00:25.837",
110 "stop": "00:29.337",
111 "timeLen": 3500,
112 "interrupted": false,
113 "interruptedTime": null,
114 "silent": false,
115 "nodeInfo": null
116 },
117 {
118 "role": "speech",
119 "timestamp": 1734320967919,
120 "content": "嗯,你找人工服务吧,行吧?",
121 "contextText": "明白,我们这就是人工服务呀,想了解下您购车后的体验,可以吗?",
122 "sn": "ad59ab5ebb6011ef_8_1",
123 "intent": null,
124 "start": "00:30.800",
125 "stop": "00:37.213",
126 "timeLen": 6413,
127 "interrupted": false,
128 "interruptedTime": null,
129 "silent": false,
130 "nodeInfo": null
131 },
132 {
133 "role": "voice",
134 "timestamp": 1734320977688,
135 "content": "嗯,好的,那您说吧。",
136 "contextText": "嗯,好的,那您说吧。",
137 "sn": "ad59ab5ebb6011ef_10_1",
138 "intent": null,
139 "start": "00:36.797",
140 "stop": "00:39.837",
141 "timeLen": 3040,
142 "interrupted": false,
143 "interruptedTime": null,
144 "silent": false,
145 "nodeInfo": null
146 },
147 {
148 "role": "speech",
149 "timestamp": 1734320978431,
150 "content": "嗯,好的,那您说吧。",
151 "contextText": "噢,结合您对奔驰品牌销售门店的整体感受,请您为门店服务打1-10分,10分最满意。您打几分?",
152 "sn": "ad59ab5ebb6011ef_10_1",
153 "intent": null,
154 "start": "00:41.312",
155 "stop": "00:51.007",
156 "timeLen": 9695,
157 "interrupted": false,
158 "interruptedTime": null,
159 "silent": false,
160 "nodeInfo": null
161 },
162 {
163 "role": "voice",
164 "timestamp": 1734320993088,
165 "content": "呃,这个现在需要按照什么来评分?",
166 "contextText": "呃,这个现在需要按照什么来评分?",
167 "sn": "ad59ab5ebb6011ef_12_1",
168 "intent": null,
169 "start": "00:51.317",
170 "stop": "00:55.237",
171 "timeLen": 3920,
172 "interrupted": false,
173 "interruptedTime": null,
174 "silent": false,
175 "nodeInfo": null
176 },
177 {
178 "role": "speech",
179 "timestamp": 1734320993831,
180 "content": "呃,这个现在需要按照什么来评分?",
181 "contextText": "收到,就按照您购车后的实际感受来评分就好,比如服务态度、专业性这些。您觉得能打几分呢?",
182 "sn": "ad59ab5ebb6011ef_12_1",
183 "intent": null,
184 "start": "00:56.712",
185 "stop": "01:06.164",
186 "timeLen": 9452,
187 "interrupted": false,
188 "interruptedTime": null,
189 "silent": false,
190 "nodeInfo": null
191 },
192 {
193 "role": "voice",
194 "timestamp": 1734321010285,
195 "content": "嗯,征信可以达到八分,然后服务态度的话,大概六分吧。",
196 "contextText": "嗯,征信可以达到八分,然后服务态度的话,大概六分吧。",
197 "sn": "ad59ab5ebb6011ef_14_1",
198 "intent": null,
199 "start": "01:06.717",
200 "stop": "01:12.437",
201 "timeLen": 5720,
202 "interrupted": false,
203 "interruptedTime": null,
204 "silent": false,
205 "nodeInfo": null
206 },
207 {
208 "role": "speech",
209 "timestamp": 1734321011019,
210 "content": "嗯,征信可以达到八分,然后服务态度的话,大概六分吧。",
211 "contextText": "嗯明白,那整体给门店服务打个分吧,1-10分,您觉得打几分合适呢?",
212 "sn": "ad59ab5ebb6011ef_14_1",
213 "intent": null,
214 "start": "01:13.900",
215 "stop": "01:20.332",
216 "timeLen": 6432,
217 "interrupted": false,
218 "interruptedTime": null,
219 "silent": false,
220 "nodeInfo": null
221 },
222 {
223 "role": "voice",
224 "timestamp": 1734321022876,
225 "content": "嗯。",
226 "contextText": "嗯。",
227 "sn": "ad59ab5ebb6011ef_16_1",
228 "intent": null,
229 "start": "01:23.637",
230 "stop": "01:25.037",
231 "timeLen": 1400,
232 "interrupted": false,
233 "interruptedTime": null,
234 "silent": false,
235 "nodeInfo": null
236 },
237 {
238 "role": "speech",
239 "timestamp": 1734321023180,
240 "content": null,
241 "contextText": "嗯嗯,没事,您慢慢想,整体感受大概能打几分呢?",
242 "sn": "ad59ab5ebb6011ef_14_1",
243 "intent": null,
244 "start": "01:26.061",
245 "stop": "01:31.308",
246 "timeLen": 5247,
247 "interrupted": false,
248 "interruptedTime": null,
249 "silent": true,
250 "nodeInfo": null
251 },
252 {
253 "role": "voice",
254 "timestamp": 1734321033699,
255 "content": "七分吧。",
256 "contextText": "七分吧。",
257 "sn": "ad59ab5ebb6011ef_18_2",
258 "intent": null,
259 "start": "01:33.597",
260 "stop": "01:35.857",
261 "timeLen": 2260,
262 "interrupted": false,
263 "interruptedTime": null,
264 "silent": false,
265 "nodeInfo": null
266 },
267 {
268 "role": "speech",
269 "timestamp": 1734321034442,
270 "content": "七分吧。",
271 "contextText": "嗯,好的,整体给七分是吧,那您能说说为什么服务态度只打六分吗?",
272 "sn": "ad59ab5ebb6011ef_18_2",
273 "intent": null,
274 "start": "01:37.323",
275 "stop": "01:43.974",
276 "timeLen": 6651,
277 "interrupted": false,
278 "interruptedTime": null,
279 "silent": false,
280 "nodeInfo": null
281 },
282 {
283 "role": "voice",
284 "timestamp": 1734321048366,
285 "content": "嗯,因为今天找联系人的时候一直都联系不上,然后呃。",
286 "contextText": "嗯,因为今天找联系人的时候一直都联系不上,然后呃。",
287 "sn": "ad59ab5ebb6011ef_20_1",
288 "intent": null,
289 "start": "01:44.897",
290 "stop": "01:50.517",
291 "timeLen": 5620,
292 "interrupted": false,
293 "interruptedTime": null,
294 "silent": false,
295 "nodeInfo": null
296 },
297 {
298 "role": "speech",
299 "timestamp": 1734321049108,
300 "content": "嗯,因为今天找联系人的时候一直都联系不上,然后呃。",
301 "contextText": "好的,了解了,那您对门店的其他服务还有什么不满意的地方吗?",
302 "sn": "ad59ab5ebb6011ef_20_1",
303 "intent": null,
304 "start": "01:51.989",
305 "stop": "01:57.372",
306 "timeLen": 5383,
307 "interrupted": false,
308 "interruptedTime": null,
309 "silent": false,
310 "nodeInfo": null
311 },
312 {
313 "role": "voice",
314 "timestamp": 1734321050117,
315 "content": "呃,还有什么?",
316 "contextText": "呃,还有什么?",
317 "sn": "ad59ab5ebb6011ef_22_1",
318 "intent": null,
319 "start": "01:49.877",
320 "stop": "01:52.277",
321 "timeLen": 2400,
322 "interrupted": true,
323 "interruptedTime": null,
324 "silent": false,
325 "nodeInfo": null
326 },
327 {
328 "role": "voice",
329 "timestamp": 1734321060538,
330 "content": "别的暂时没有,别的暂时没有。",
331 "contextText": "别的暂时没有,别的暂时没有。",
332 "sn": "ad59ab5ebb6011ef_24_1",
333 "intent": null,
334 "start": "01:58.057",
335 "stop": "02:02.697",
336 "timeLen": 4640,
337 "interrupted": false,
338 "interruptedTime": null,
339 "silent": false,
340 "nodeInfo": null
341 },
342 {
343 "role": "speech",
344 "timestamp": 1734321061282,
345 "content": "别的暂时没有,别的暂时没有。",
346 "contextText": "明白,那您觉得线上渠道服务怎么样?比如官网、APP这些,1-10分您打几分?",
347 "sn": "ad59ab5ebb6011ef_24_1",
348 "intent": null,
349 "start": "02:04.163",
350 "stop": "02:11.684",
351 "timeLen": 7521,
352 "interrupted": false,
353 "interruptedTime": null,
354 "silent": false,
355 "nodeInfo": null
356 },
357 {
358 "role": "voice",
359 "timestamp": 1734321064438,
360 "content": "保养这边的已经现在能做吗?",
361 "contextText": "保养这边的已经现在能做吗?",
362 "sn": "ad59ab5ebb6011ef_26_1",
363 "intent": null,
364 "start": "02:02.817",
365 "stop": "02:06.597",
366 "timeLen": 3780,
367 "interrupted": true,
368 "interruptedTime": null,
369 "silent": false,
370 "nodeInfo": null
371 },
372 {
373 "role": "voice",
374 "timestamp": 1734321075141,
375 "content": "官网上可以打八分。",
376 "contextText": "官网上可以打八分。",
377 "sn": "ad59ab5ebb6011ef_28_1",
378 "intent": null,
379 "start": "02:13.837",
380 "stop": "02:17.297",
381 "timeLen": 3460,
382 "interrupted": false,
383 "interruptedTime": null,
384 "silent": false,
385 "nodeInfo": null
386 },
387 {
388 "role": "speech",
389 "timestamp": 1734321075883,
390 "content": "官网上可以打八分。",
391 "contextText": "噢,那您对官网的服务还有什么具体的改进建议吗?",
392 "sn": "ad59ab5ebb6011ef_28_1",
393 "intent": null,
394 "start": "02:18.764",
395 "stop": "02:23.949",
396 "timeLen": 5185,
397 "interrupted": false,
398 "interruptedTime": null,
399 "silent": false,
400 "nodeInfo": null
401 },
402 {
403 "role": "voice",
404 "timestamp": 1734321088904,
405 "content": "嗯,暂时没有,有的话回去再说吧,回去再再联,再给你们回复。",
406 "contextText": "嗯,暂时没有,有的话回去再说吧,回去再再联,再给你们回复。",
407 "sn": "ad59ab5ebb6011ef_30_1",
408 "intent": null,
409 "start": "02:24.597",
410 "stop": "02:31.057",
411 "timeLen": 6460,
412 "interrupted": false,
413 "interruptedTime": null,
414 "silent": false,
415 "nodeInfo": null
416 },
417 {
418 "role": "speech",
419 "timestamp": 1734321089637,
420 "content": "嗯,暂时没有,有的话回去再说吧,回去再再联,再给你们回复。",
421 "contextText": "收到,好的,官网打八分是吧,那我们先这样,您之后有建议随时联系我们,可以吗?",
422 "sn": "ad59ab5ebb6011ef_30_1",
423 "intent": null,
424 "start": "02:32.518",
425 "stop": "02:39.002",
426 "timeLen": 6484,
427 "interrupted": false,
428 "interruptedTime": null,
429 "silent": false,
430 "nodeInfo": null
431 },
432 {
433 "role": "voice",
434 "timestamp": 1734321094502,
435 "content": "对。",
436 "contextText": "对。",
437 "sn": "ad59ab5ebb6011ef_32_1",
438 "intent": null,
439 "start": "02:35.257",
440 "stop": "02:36.657",
441 "timeLen": 1400,
442 "interrupted": true,
443 "interruptedTime": null,
444 "silent": false,
445 "nodeInfo": null
446 }
447 ],
448 "intent": null,
449 "callerNum": "02120002017",
450 "endType": 1,
451 "endTypeReason": null,
452 "contactUUID": "1734320931264591_142062",
453 "durationTimeLen": 165,
454 "ringingTimeLen": 4,
455 "talkingTimeLen": 159,
456 "startTime": "2024-12-16 11:48:51",
457 "ringStartTime": "2024-12-16 11:48:52",
458 "talkingStartTime": "2024-12-16 11:48:57",
459 "endTime": "2024-12-16 11:51:36",
460 "mobile": "18611353394",
461 "robotId": "f06c086a-186a-4ca9-a800-79946481ee19",
462 "action": null,
463 "isRobotHangup": false,
464 "dialogVar": null,
465 "transResult": 0,
466 "extJson": null,
467 "recordFileUrl": "2024/12/16/10215/11/1734320931247329_426323_1734320931264591_142062_11_48_57.wav",
468 "sipCode": "200",
469 "sipInfo": "OK",
470 "tagExtractInfo": {},
471 "batchMarking": null,
472 "taskId": 10215,
473 "taskName": "拨测任务",
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